Well, you can hire an experienced personal injury lawyer who won’t take “no” for an answer! The fact is, no corporation involved in an accident will respond to civilian requests for information; often, the only way to obtain the crucial files is for a district attorney to file a subpoena or for a state regulatory agency to threaten the company with hefty fines or a shutdown of its business. A customer service rep will have no compunctions about making up a story to deter you—and an important file being lost is certainly a story.
Attorneys are used to dealing with this kind of stonewalling. There are all sorts of reasons why the repair and maintenance history of that truck are claimed to be unavailable: there was a fire in the warehouse, a computer malfunctioned, an intern pressed the wrong key and erased all the records. More likely, of course, the records are right there on the executive’s desk, but the information in them is so incriminating that he refuses to give them up short of an official investigation and a subpoena. Let’s say that the 18-wheeler involved in your crash had a known defect in the cables connecting the cab to the trailer that went unrepaired; if this information comes to light, the trucking company may be on the hook for millions of dollars in damages.
When it comes to investigative work in the wake of an accident, you need to hire a professional who’s used to dealing with intransigent company representatives and knows how to get the job done. Questions? Contact the Rockford truck accident attorneys at The Fisk & Monteleone Law Firm (888-716-7336) for more information today!